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Privacy Policy

Collecting personal information as part of the process of distance selling is essential; this information is necessary for recording, processing and delivering orders, as well as for billing purposes. This information is strictly confidential. The absence of this information will result in automatic rejection of an order.

In accordance with the English Data Protection Act 1998, data should be processed in accordance with the rights of the data subject under the Act.

What we collect

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to other Novartis affiliates worldwide that agree to treat it in accordance with this Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.

Personal Data collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat Personal Data in accordance with this Privacy Policy. Also, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures including SSL encryption to safeguard and secure the information we collect online.

Cookies

The only cookies created by PrivateFloor are during the internet session and they are deleted when the Buyer logs out of the website.

Web Beacons

Some of the website’s web pages may contain electronic images or “web beacons”, which count the number of visitors to the page.

These web beacons may be used by some of our partners, specifically to measure and improve the efficiency of certain advertisements. In any case, the information obtained via these beacons is strictly anonymous and is simply used for statistical purposes concerning the number of visits to certain pages of the website and thus better serve the website’s Buyers.

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