About us | We always think of our customers first

We always think of our customers first.

At PrivateFloor we work hard to bring you design products at unbeatable prices. We are in constant search for unique items of excellent quality.

THE 7 PRIVATEFLOOR GUARANTEES

1. The guarantee of high-quality products according to the brands'and manufacturers' charter.

2. We certify our cost prices*: a simple request from you and we will send you a certificate authenticating the fact that you purchased your product at our purchase price.

3. The guarantee of a secure payment by credit card according to security protocols SSL and in agreement with a partnership with.

4. The guarantee that your purchase will be delivered quickly within the time specified on our terms of sales page.

5. The guarantee to get all the help needed during your visit to our site: an interactive online chat option allows you to talk directly with a PrivateFloor account executive - your own, private butler at your service.

6. The guarantee of an excellent after-sales service: a customer service that will instantly respond to your queries.

7. The guarantee to be satisfied or refunded; you have 14 days to return your products. You are refunded after the receipt of your original package.